KUZHDA, Tetiana. Diagnosing resistance to change in the change management process. Economics, Management and Sustainability, [S.l.], v. 1, n. 1, p. 49-59, dec. 2016. ISSN 2520-6303. Available at: <http://jems.sciview.net/index.php/jems/article/view/7>. Date accessed: 15 dec. 2017. doi: https://doi.org/10.14254/jems.2016.1-1.5.