SEDAYU, Agung; SANTOSO, Rahmat Budi.
Customer perspective by integrating Kano model and Quality Function Deployment method into Cinema XXI: A case study from Semarang City Indonesia.
Economics, Management and Sustainability, [S.l.], v. 5, n. 2, p. 66-77, nov. 2020.
ISSN 2520-6303.
Available at: <https://jems.sciview.net/index.php/jems/article/view/109>. Date accessed: 19 jan. 2021.
doi: https://doi.org/10.14254/jems.2020.5-2.4.