SEDAYU, Agung; 						SANTOSO, Rahmat Budi.
 Customer perspective by integrating Kano model and Quality Function Deployment method into Cinema XXI: A case study from Semarang City Indonesia.
<strong>Economics, Management and Sustainability</strong>, [S.l.], v. 5, n. 2, p. 66-77, nov. 2020.
ISSN 2520-6303.
Available at: &lt;<a href="https://jems.sciview.net/index.php/jems/article/view/109" target="_new">https://jems.sciview.net/index.php/jems/article/view/109</a>&gt;. Date accessed: 18 apr. 2021.
doi: <a href="https://doi.org/10.14254/jems.2020.5-2.4">https://doi.org/10.14254/jems.2020.5-2.4</a>.